Privacy Policy

Draft for review. This policy is a template prepared for the website and has not been legally reviewed. It must be reviewed and approved by NexBorder Logistics Services L.L.C S.O.C. before publication.

Last updated: [Date of last review]

This Privacy Policy explains how NexBorder Logistics Services L.L.C S.O.C. (“NexBorder”, “we”, “us”) handles personal information submitted through this website. We are based in Dubai, United Arab Emirates.

1. Information we collect

We collect information that you choose to provide through our contact and quotation forms, which may include:

• your name, company name, email address and phone number;
• shipment details such as cargo type, weight, dimensions, number of packages, origin, destination and preferred dates;
• any message, additional requirements or documents you attach.

Like most websites, our hosting provider may also process basic technical information (such as IP address, browser type and pages visited) in server logs for security and operational purposes.

2. How we use information

We use the information you provide to:

• respond to your enquiry and communicate with you about it;
• assess your shipment requirements and prepare quotations;
• coordinate services you request from us;
• maintain the security and proper operation of the website.

3. Enquiry and quotation information

Shipment information you share is used to understand your requirements and to identify a suitable logistics solution. Please only include information that is needed for your enquiry. Do not send sensitive personal data through the website forms.

4. Data sharing

We do not sell your personal information. Where needed to respond to or fulfil your request, we may share relevant information with service providers and partners involved in arranging the logistics service (for example carriers, customs brokers or warehouse operators), with providers that help us operate this website and receive form submissions, or where required by law or a competent authority.

5. Data security

We take reasonable technical and organisational measures intended to protect the information we receive. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data retention

We keep enquiry and quotation information for as long as reasonably necessary for the purposes described above, including any period required for legal, accounting or regulatory reasons. [Company to specify retention periods.]

7. Your rights and contact information

Depending on applicable law, you may be able to request access to, correction of, or deletion of your personal information, or object to certain processing. To make a request or ask a question about this policy, contact us:

• Company: NexBorder Logistics Services L.L.C S.O.C.
• Address: PO Box No: 10242, Al Rashidiyah, Dubai, United Arab Emirates
• Email: Info@nexborderlog.com
• Phone: +971 435 576 41 / +971 50 605 5922

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. See also our Terms & Conditions.